I have to say that in the past I had an unsatisfactory experience with a real estate agency in Brescia, so I was a bit skeptical about using an agency again. However, since I had no...
I have to say that in the past I had an unsatisfactory experience with a real estate agency in Brescia, so I was a bit skeptical about using an agency again. However, since I had no other option to carry out my search, on the advice of an acquaintance of mine, I contacted the Re/Max real estate agency, managed by Alessandro Travagliati. I contacted the agency to find a house for rent for my parents, who had a strong desire to come and live for a certain period of time near me and thus enjoy the wonderful life of Lake Garda. I must say that, being people accustomed to live in the city, in a house with certain characteristics, they were a clientele that needed special attention in order to satisfy their need. After an initial contact with Alessandro, we were followed directly by Sara Ferlinghetti. Right from the start she showed herself to be welcoming and attentive to our requests, taking careful note of all our needs. I must admit that the search for the type of property that my parents were looking for was not easy and, above all, there were very tight deadlines in order to fulfill their request. For this reason, I had to contact Sara several times, even during non-working hours and I must say that she was always kind, helpful and, above all, professional. The agency immediately submitted to us the real estate proposals that it had available but, unfortunately, among these there was not the property that met all the needs of my parents. For this reason, the agency's staff had to do a fairly thorough search. Of course this is part of their job, but it is not everyone who is so passionate about a client's request. What I sensed was that they were empathetically interested in our needs; they understood our requirements and did their best to make a family happy by fulfilling our wish, a family that, for reasons of life choices, cannot be constantly close by. Sara's tenacity, perseverance and attention allowed us to finally find a property that was right for us and, finally, my parents were able to fulfill their desire to spend some time close to me and to enjoy the beauty of the lake, as they had dreamed of for so long. The information provided by the agency was comprehensive and timely. The stipulation of the rental contract was fast and precise, we had no problems and we were assisted at all stages. In addition, we always had a clear answer to our doubts and an excellent mediation work was done both with us and with the owner of the property. In short, a very reliable agency! I can only praise the efficiency and professionalism shown by all the staff of the agency with whom we dealt! A special thank you to Sara Ferlinghetti who spent a lot of time and effort for us, always showing professionalism and always questioning herself, wondering and asking us if she understood what we were looking for. This attitude, in my opinion, is significant of her humility and professionalism. Thank you all for the passion you put into your work! Keep up the good work! For what has been my experience, I have really received a 5-star service, in all aspects (professionalism, collaboration, reliability, efficiency, perseverance, humility ...)!
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